THOUGHTFULLY HANDLED, EVERY STEP

A little more certainty. A little less distance.

Know what to expect, from choosing their essentials to confirming they’ve arrived.

Chosen by you. Brought together with care.

It starts with their address.

We deliver in cities where we have a warehouse, to the districts in our delivery zones. Each zone has one delivery fee per box, whatever is inside, fresh items included.

Delivery zones in Kabul
Zone	Districts	Delivery per box
Central Kabul	Kabul (centre), Kabul, Nahia 01, Nahia 02, Nahia 03, Nahia 04, Nahia 05, Nahia 06, Nahia 07, Nahia 08, Nahia 09, Nahia 10	$ 5.00
Outer Kabul	Nahia 11, Nahia 12, Nahia 13, Nahia 14, Nahia 15, Nahia 16, Nahia 17, Nahia 18, Nahia 19, Nahia 20, Nahia 21, Nahia 22	$ 8.00
Kabul province	Bagrami, Chahar Asyab, Deh Sabz, Farza, Guldara, Istalif, Kalakan, Khaki Jabbar, Mir Bacha Kot, Mussahi Bagrami, Paghman, Qaarabagh, Shakardara Farza, Surobi	$ 15.00

If your family's district isn't listed, we don't deliver there yet. You can still save their address for later.

Have these details ready

Their full name
An Afghan mobile number for delivery updates
City, district, area and a helpful landmark
A delivery note or map pin, if it helps the courier

Manage family addresses

See the full picture before you pay.

The goods: Package and product cards show the goods price in US dollars. An approximate afghani amount is shown as a reference.
Delivery & fees: Delivery is one fee per box, set by your recipient's delivery zone. Your checkout quote shows it, with any service fee.
Your final review: Review the item list, delivery details and total before authorising payment by card in US dollars. Your bank may apply its own charges.

Prices are in US dollars, at our afghani price with no exchange-rate markup. Delivery is added at checkout; you see the full total before paying.

Follow the journey to their door.

Timing depends on your recipient’s address, the available delivery service and the items you choose. When a delivery estimate is available, it appears with your checkout total. Follow progress from your order page after placing the order.

Brought together
Items are collected and packed at our warehouse.
On the way
Follow the order’s delivery progress.
Delivery confirmation
View the delivery photo when available in your order.

Confirmation with respect.

The family receives a code to confirm delivery. See the confirmation and any available delivery photo on your order page. Keep personal delivery notes clear and specific.

Track your orders

If things don’t go to plan.

Choose how a supply problem should be handled at checkout. If an item is refunded, follow the refund on the order page; it goes back to the card used to pay.

Track your orders

Delivery & peace of mind

Still have something on your mind?

For a specific address, an existing order, or a question about sending, our support team can help.